High speed sudden stop!

I have been riding Evolve boards since their inception, I still own my Gen 1 Pintail.
Last year I bought a Carbon GT AT, and for a good chunk of this year I have been commuting on it. The board is simply superb, it is fast, smooth, handles brilliantly, and I just love riding it.
Two days ago on my ride home, cruising at 33kph on the bikeway (as I have done hundreds of times before)....the board just STOPPED without warning, throwing me forwards onto the cement path with great force. It scared the crap out of me, I was dazed, shocked and confused as to what had just happened.
I have been off work since the accident as I landed heavily on my left hand and it is so swollen I cannot even pick up a cup. I also have 4 stiches to my elbow and heavy bruising on my left hip and thigh.

Was it me??
I have recreated my riding position here to see if I hit the brake button by mistake, but that is not possible.
Pre accident...
The board was low on power going up my usual hill, so I stopped turned off the R2 remote and re-paired it, then the board was again at full power.
Post accident....
When I picked myself up the board was only a body length in front of me telling me it was either braking or had minimal acceleration.
It was still connected and in GT mode.

I have sent the board and controller to Evolve, but the fellow on the phone said that they found it impossible to recreate the incident I speak of, this tells me that they have had this issue before.
Unfortunately this incident has made me question my faith in Evolve.....I have trusted their boards completely, but now I am not sure if I can ever ride them again as I cannot ride with such a known threat hanging over me. Plus this fault could cause much more serious injuries or even death.

 

Like romanskate the same thing happened today..battery was below 50 percent and at 19 mph the board braked and I took a very hard spill. Heavy coat and jeans saved legs and arms but hands and nose plus cheek are hurt. I’ll use the full faced helmets and gloves from here on out and that’s if I get back on it...I’m mostly sure I didn’t accidentally touch the brakes...brought off of eBay so wondering if I need a software update...using the new r2 remote...very comfortable on a long board (I’ve land paddled about 2900 miles per year since 2015) but I have realized these boards are a different beast than a unpowered long b.

A 20 mph fall is not for the faint hearted!

 

Before my board suddenly loses power, I get a warning such as a vibration in the remote and a slight acceleration change. At that moment I proceed to slow and stop ASAP. I suspect it would be overlooked if you don’t know about it.

I wear padded under gear beneath my pants and jersey that I bought in a motorcycle shop. I’ve fallen 5 times and never got seriously hurt. Helmet is a must.

I ski, kiteboard, power paraglide, bike ride, and run. They all have risks from major to minor.
In each sport I’ve had experiences which I complained about. In time, I discovered I jumped to conclusions about the equipment. Although nothing is perfect, I find preparing for the worst and being highly present during the activity reduces the horrors and increases the pleasure.

 

THIS JUST HAPPENED to me the day before yesterday. I’d been riding for about 15minutes, including a few minutes rest. The board was working beautifully. Best fun.

THEN!!
I was travelling at 35kmh on a straight flat cement path (with AT wheels on my Bamboo GTR, battery around 60%) and then THE WHEELS LOCKED WITHOUT WARNING. Before i knew it i was scratching along the cement. Can you ******* Imagine that? It actually would have been hilarious to see!
When i picked my self up two ladies who were driving past had stopped and turned around. They witnessed the whole thing and were obviously concerned and offered a lift. I said nah its ok ill just freewheel it back to my car.
So they left and i went back to pick up my board which was still stopped back in the middle of the path. My controller was not connected anymore. My boards blue light was now flashing instead of solid, AND THE BACK WHEELS ARE STILL LOCKED UP. I can rotate them with two handed force but they won’t freewheel at all- this confirms i did not hit the brakes myself! So I’m now bleeding alone and I carry the board on my shoulder back to my car a kilometre away.

I never had faults with my board, and it literally is my favourite thing. I promote the **** out of it to everybody i can, I take better care of every piece of it than myself, ensuring that it is always safe and ready before i ride. I take precaution in wearing protective gear too.
I have LOVED the last 6months of riding my BGTR and i am still in disbelief, I cannot believe this is happening to people. It’s a catastrophic malfunction and something is wrong.

I was so lucky this happened where it happened- on a clean smooth cement path with no solid objects around to **** me right up.
As well as skate shoes and long pants, I had a left hand wrist guard and my helmet which I’m so grateful for- otherwise I’d Be in hospital or a bloody box. In hindsight i wish i had more PPE on, it is a mistake not too, every time. I should wear all pads and gloves as well as helmet.
I’m missing skin, rashed up my shoulder, i have whiplash, my wrist guard and pants are torn up and my helmet is now broken and cooked.

SO
Ive contacted the Evolve store where i purchased the board and he has asked me to send it back to them, along with a report, so that they can determine what went wrong before making the repairs. I asked him how do they expect me to ever have confidence in my “repaired” GTR?? I asked the guy if he would get on it and ride it knowing that it could happen without warning?? He didn’t answer but said it can be fixed.
So I’m now in the middle of packing it up to send back and filling out my report. But I’m wounded with damaged goods, and out of pocket with no Eboard.

This has destroyed the trust i had for my board i told him, and i don’t want it. He told me he’s stacked heaps of things and is always nervous getting back on but does, and you know what- i am the same, I will take responsibility for my own mistakes and get back to what i love. BUT this was not a user error and completely unpredictable- THE BRAKES SUDDENLY ENGAGED FULLY AND BOARD DISCONNECT WHEN TRAVELLING AT ANY SPEED, and they’re still locked up- are you kidding me? This is a code red malfunction and should be impossible! I’m lucky I wasn’t bombing a bitumen hill or passing trees/posts or a park bench.
I will ride Eboard again one day, but not until this is fixed for everybody!

As you can tell I’m pissed off. And I’m gutted. I’m never getting back on this particular Eboard and i wouldn’t let anyone else. I got so lucky and others have had this happen to them and haven’t been as fortunate to which I’m much further saddened. I’m so sorry you’ve been ****** up badly people. I’m sorry guys to rip on this board too because i love riding it so much!

If vehicles of any sort have similar issues they get recalled. They bloody get recalled until there is a guarantee that this does not happen ever. I love Evolve and their mission, but that will change if this is not rectified appropriately and promptly.

Ill be contacting every single person i can over time who’s had this same issue and updating this thread If required. Ive got the time.
I also have a video of the board with its ceased wheels and disconnection flashing light. Location details. Witnesses. Photos and videos of my wounds.
I am in pain, i cant work, and cant wipe my arse properly nor feed and clean myself easily for the rest of the week at least, but grateful I’m not seriously injured. Pain and scars dont bother me too much, but now i have to challenge evolve to rebuild my trust in their products because absolutely i want an Eboard, just not one that does this! How are you going to fix this evolve? And how are you going to work with the people who’ve experienced this, to rebuild their trust? There is a right way, and it will take time. We have time, so lets do it right, right??

Btw- It cost me over $2100 to buy this BGTR alone. Ive had it since September 2019. And it still looks and feels in good condition- i ride street wheels more often.

Please message me ASAP for any details if you like or have experienced this life threatening malfunction.

 

Hey man Please checkout my reply to Romanskate, because the same thing has happened to me

 

The exact thing happened to me as I was cruising on the flat concrete at 20km per hour. I felt a split vibration and it suddenly STOPPED without any reason!
As it threw me off suddenly I managed to take two steps onto the concrete then fell hard onto my hands and knees. I checked my surroundings to see if I had accidentally run over anything - there were no obstacles whatsoever.

I smelt something burn/crackle so turned the board to see steam pouring out where the battery is located. The board would not move as the wheels were locked up. This board was purchased less than three weeks ago brand new. I returned it for a refund.

If the board looses power it should never lock up! This is the reason why people are getting injured!