We need a disable reverse feature now with V2 remote

Have you read thoroughly all the thread on the issues? You can't reproduce most of these issues sitting on your couch. They are "environmental" induced issues for the majority of them. Did you understand what I said or see the links that were uploaded showing the RF degradation when you put carbon fiber around an antenna? That's just basic RF design, and this is a major flaw the CGT has. You're just lucky if you haven't ridden your CGT in an area with high RF interference. Also as I mentioned, there may be some BT radios that are not on the edge for having poor reception and might not be affected as much as others.

I was like you too buddy, when a guy reported his board going into reverse, and became hurt from it as a result. However, I didn't judge him and had no reason to doubt him, and in no way did I have a place to comment that it didn't happen to him. However when I experienced the same issue as what he experienced, I could related and I did post the thread of my experience right after the ride while I was on the bus going to work.

You don't have a believer and I hope you stay safe. I'm not trying to sell you anything. But I am an engineer and I see from this perspective design flaws in the board. And like I said, if you've been hurt before by something and it went out for repair, you don't put 100% trust in it and you don't take your eyes away from what your doing. If I didn't get hurt and have my board act up 4 other times, I'd also agree with you that there could be a small possibility that I may have not been paying attention and did something. However again, why would the board go into reverse or full braking mode when I have the remote engaged in a forward mode going 9mph? Where the V2 design of the remote was to prevent this. How can you not all that an issue? Again, when you get hurt with something and its come back for repair, if you're smart, you don't trust it, you take it simple, and build up confidence. It was only a week of getting the board back that it acted up again.

 

wiztecy, based on your own descriptions of the events leading to this problem, is seems pretty likely that you are running into the same problem that mrbooon experienced.

I posted a suggestion for the Evolve team on your behalf. The "allow reverse" option should solve your problem, and I added a few more suggestions to help riders avoid injury. I hope this helps you.

I don't work for Evolve - i'm just another satisfied customer. I have made some suggestions, but i am overwhelmingly THRILLED with my board, and want to help the guys at evolve continue to make kick-ass products. They have requested feedback and setup a forum for collecting suggestions, so lets help them out. Thrashing Evolve continuously, especially when it may be your error, is just not productive.

 

Yes, I read, but these are all your theories, right? THEORIES? how many proved cases we have? I know it might be issues for RF with Carbon Fiber, but its not that easy to claim, because it depends on the density of the fiber and there are many factors that you have to consider and test all of them. Thermal issue is one of the factors that may have reflection, but nothing is obvious or proved yet about this board yet. I am not aware of tests that Evolve is doing before releasing their product but I know they are following standards in their product line. Do you know how many Carbon layers Evolve used in their fiber? How did they laminate it? Again, at first you can see you have a good reception in 99.9% of the time. And if you are an engineer then you know that the safety can not be %100 but it must increase always and have acceptable rate. Having said that, I still think, it is enough safe yet.

I did not like to bring my job up or talking about myself, but I am Engineer too (not a mechanic one though), I am also a researcher and teach at uni, I am aware of quality assurance process. I know the difference between good and bad design and engineering. Most importantly, I am not saying that you are not right but I am saying, you have not enough/acceptable evidence to support your arguments. Talking is not enough about these big errors. You must come up with enough experiments with evidence to convince Evolve or even court! These are environmental? means they are not general problems and they are exceptions?! even if these are exceptional then you can make environment and its %100 possible.

I have never trusted in any product %100, but I rely on my skill and awareness and I know my weaknesses if I am playing or using a technical/electrical device/board/etc. I appreciate all your concerns about users safety, but if you really want Evolve engineers hear you or save others from these errors (which I assume thats your concern) and these errors are highly dangerous risks to users safety then you have to have more experimental evidences than only theories and typing in the forum or FB. Record a video or do a lot of experiments, write down all results. I believe if you do that then even Evolve will pay you.

All in all, I am a user/customer like you, I am interested to find any fault in my product as well.

 

I am not so quick to dismiss wiztecy's or the opening posts claims.

A new remote from Evolve, which I had in < 24hrs sorted my problems out but that original remote was truly awful. Delays were either instant or of the order of 5 seconds. It was so bad that even when stopped and looking at the remote it took multiple attempts to get it into the desired gear about 50% of the time.

As I say the new remote solved the issue, but now I know that the commands for changing gears (at least) with a bad connection can be executed at some indeterminate time in the future.

 

Me too Alex - looking forward to it

The big mystery for me is why some riders never have issues and some seem to even after repeated hardware swaps etc - riding environment ?

 

I learned after the first time I did a Superman off my board to make sure I push the right button. After painting the Rev. button red. It hasn't happened since. Selling my board because of my own mistake is out of the question!!

 

Please visit the Ideas and Suggestions forum and vote for ideas that you support: just "like" the initial post. This is the best way to help the Evolve team prioritize bug fixes and new features. Your vote matters!

Here are a few to address this issue:
Evolve Suggestion - Remote preference: Option to allow or disable reverse
Evolve Suggestion - Vibration in remote to signal rider
Evolve Suggestion - User updatable firmware

 

I dis-agree, because I ride my board reverse for better control n carving especially the smaller board. It is much easier to control when you r being pulled instead of pushed. So people like me reverse is going forward..

 

The board computer and battery inside the board looks like a Swiss Clock but we don't have good developers :-( the system shucks.
My board when just going a little down the hill it immediately shuts down and leave me without breaks :-( US logic not only unsafe but the board is down for a long time and I have to walk back miles. US Corporations don't care about users at least most. Until some really get hurts and a good lawyer takes a case against Evolve. I miss boosted boards bullet proof smart system for years. Here my board only 18 months and is dead