GTR - Blue light flashing on board

Hi all,

My buddy purchased a brand new GTR Bamboo last week. Charged up and rode well for a few hours. Then he shut it down and a few hours later went to start it up again and the light on the switch on the board flashes and remote won’t pair. Can’t seem to find anything on it? Any tips? I’ve had a Stoke board for around 10 months, which has the GTR setup - and never seen this issue. Indeed board runs fine.

Thanks in advance for any suggestions or info.

 

Have you tried your Stoke remote on his board? Assuming you watched the YouTube videos of how to connect the board to your remote?