1. Bamboo Series
Sign up or log in for full site functionality and to hide this notice.

Join to the community in order to comment, like, post images, videos and create threads.

:)

askew griptape and dents in deck

Discussion in 'Bamboo GTX' started by Ikaruga, Aug 16, 2017.

  1. Ikaruga

    Ikaruga Member

    Today I finally got my GTX (after almost 8 weeks of waiting).
    I was so excited unboxing everything, but then...
    The griptape is askew (on the right side there is about 1cm space, and on the left side is zero). That really ruins the look.
    Also there are 2 dents in the deck.
    I phoned Evolve Germany right away, and they told me that the whole shipment got the same problems.
    So I wonder do all boards have this problem? Is it a defect of fabrication? Or is it just this shipment?

    I was so excited and now this. For a board which costs more than 2000,- Euro this is unacceptable.
    My first experience with evolve is quite disappointing.

    Griptape2.jpg

    Delle Front.jpg

    Delle Tail.jpg
     
  2. OP
    Ikaruga

    Ikaruga Member

    Noone here with a GTX who can check if his board got the same issues?

    So Evolve offered me that I can just use the board now, and as soon as they get proper decks, I get mine replaced.
    First they offered me a discount or some free stuff, but I'd rather have a pristine deck (though it might wear off quickly, but that's not the point).
    So thumbs up for the quick response and solution.
     
  3. Trickz

    Trickz Member

    Hi Ikaruga,
    got my GTX last saturday from Evolve Germany with 4 dents at the same positions plus scratched motors. On top they sent me the bill with date of preorder in june, not with delivery date (2 months less warranty)...
    Griptape is ok, not perfect but much better than yours.

    Was very busy this week but will call them tomorrow looking forward to find a solution. If I pay 2000 euro I expect a board without any scratches / dents and my full warranty.
    But the customer service in germany is great, I'm sure they will help us with these problems. Feel free to pm me if you have any questions.
     
    Last edited: Aug 17, 2017
    • Like Like x 1
Loading...

Share This Page