Let's talk about disappointment

Greetings, I've had quite the experience with the Evolve company over the past couple months. Let's start with me purchasing a Evolve GT, street version which resulted in a lot more than I would EVER pay almost fifteen hundred for. This company tricks and avoids anything involving money especially in my case, which is just pathetic with how much they're making exceeding amounts of cash. They can't even use some of these funds to fix their joystick throttle? That throttle is so flawed with no exterior protection and how previously the board would just lock up on disconnect. You guys have probably gotten someone killed more than once because of that, and to you it's just another bug fix isn't it? It's sick and twisted is what it is, and if you REALLY cared about your customers you could fix that very easily. Replace with a spring system, just like how Boosted uses that for resistance, take some advice from the pros guys. This isn't rocket science, and on top of that, back in Jan I remember a mode kicking on every time I was going up a hill, just kicks me into a lower mode and can't even get up the hill hardly, so **** you for making me walk up those hills! (Just a joke, but that was a serious problem too.)

 

Could you please elaborate how you were tricked into spending a certain amount of money into an electric skateboard?

Apart from the usual ranting, this was the most fun part to read in your posting.

 

Hmm, well first off, I didn't say they tricked me into buying it did I? I said they trick and avoid anything, such as when I crash on the board and get severely injured, but send my board in to get repaired and for a return, but instead my board was with them for over 2 months, and I hardly got any responses finally just to hear it's getting returned to me after all of that. You don't even understand the situation obviously, so don't act like you do.

 

I have had the excact opposite of your experience with Evolve USA. The board and their support have exceeded my expectations.

Was your experience with Evolve Australia or ??

 

Sadly it was USA, my case was managed by Alex and the delay from responses varied from up to 22 days to maybe 2 at some points, but the entire deal took over 2 months with all responses.

 

Sorry to hear that, as I noted above, the folks at Evolve USA have been very responsive to my questions and issues, via email at least.

What do you need/want from them now? I see your issue with the remote trigger but that has always been set up as such mechanically so you should of known it before buying, no offense. If the remote is malfunctioning otherwise I see your point and am suprised Evolve has not warrantied it for you.

I read you are not happy with their service and all the time it took for them to reply but you have not stated what they are telling you is wrong or what they suggest.

Did they find any issues with your set up?